Privacy Policy

DVC Rental Network LLC (“Company,” “we,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website or services.

Information you provide: name, email address, phone number, mailing address, travel dates, resort and room preferences, party size, communication preferences, agreement acceptance records, and any notes you submit.

Payment information: processed by a third-party payment processor. We do not store full payment card numbers on our servers.

Automatically collected: IP address, browser type, device information, pages viewed, referring URLs, and timestamps, collected via cookies and similar technologies.

• To respond to inquiries and provide quotes;
• To facilitate and confirm reservations with DVC Owners;
• To process payments and deposits;
• To send transactional emails (confirmations, receipts, status updates);
• To maintain records of agreement acceptance and bookings;
• To prevent fraud, abuse, and unauthorized activity;
• To comply with legal obligations;
• To improve our website and services.

We share information only as necessary to provide our service:

• DVC Owners: the information needed to book a reservation in your name (e.g., guest name, dates).
• Service providers: payment processors, email/SMS delivery, hosting, analytics — bound by confidentiality obligations.
• Legal & safety: when required by law, subpoena, or to protect our rights, property, or safety, or that of others.
• Business transfers: in connection with a merger, acquisition, or sale of assets.

We do not sell your personal information.

We use cookies and similar technologies to operate the Site, remember preferences, and measure performance. You may disable cookies in your browser, but some features of the Site may not function properly.

We retain personal information for as long as needed to provide our services, fulfill the purposes described in this Policy, comply with legal and tax obligations, resolve disputes, and enforce our agreements. Agreement acceptance records and reservation documentation may be retained for up to seven (7) years for legal, tax, and chargeback-defense purposes.

We use commercially reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage over the Internet is 100% secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict use of your personal information, and to object to certain processing. To exercise these rights, contact us at the email below. We may need to verify your identity before fulfilling a request.

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can delete it.

Our services are operated from the United States. If you access the Site from outside the U.S., your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

Our Site may contain links to third-party websites whose privacy practices we do not control. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time. The updated version will be posted on the Site with a new effective date.

Questions or requests regarding this Privacy Policy? Email us at reservations@dvcrentalnetwork.com.